We pride ourselves on the quality of service we provide to our clients and we welcome your honest feedback.
What Our Clients Say:
I am on a 457 visa and contacted Craig regarding pre-approval of my home loan. I have received the most professional and timely assistance from Craig and his team all along until we got our application approved. I must congratulate Craig and team for the proactive and professional support. These guys come highly recommended. Best to the Map team.
I know this is probably a pretty small little purchase compared to those you normally deal with and it took a lot longer than most, so I really appreciate all of your help. You most certainly went beyond the call of duty and I appreciate it. I went in pretty blind and ignorant to all of the ins and outs, but you made it so easy. Will be looking to purchase when I return to Australia (whenever that may be!). Not sure if you deal with ‘locals’, ie non-expats, but will email you then. Thanks again,
Roman and Lauren
With all honesty, i must say i have thoroughly enjoyed working with Craig from day one through my long journey to get financing for my first home. At all times, Craig was a continous help and provider of solid advice and feedback and was ever so patient during the whole process. I had the pleasure of meeting him twice and he always came across as a down to earth guy who knew his specilaty and never failed to deliver on his promises. I was amazed to recieve the financing i wanted and i am sure i could have never got it without craigs support and advice along the way. I will certainly recommend him to my family and friends. Thanks Craig again for absorbing my constant questions and being a true finance partner through the journey…
Phil and Amy
Just like to thankyou for all your help and will be reccomending MAP to anyone interested. We never knew it could be this easy to get into the market. Once again mate thanks Phill + Amy
Thanks for your help through this process Craig. I’d be happy to recommend you to others
Craig, Thank you so much for all your help, I would hate to have done it without you and Leisa. If we do this again in the future or anyone is asking for a good broker, I will definitely recommend you. I felt so stupid not knowing all the ways here but I found you to be extremely helpful and professional. Thanks again Kim
Dale and Tammy B
Hi Craig, Thank you again,Thank you as always for your endless time and when we dont know something you are there to ask. good luck with your new baby when she comes. Tammy and Dale.
Matt and Kate
**personal details removed for privacy reasons) Hi Craig The reason matt and I moved away from (other provider) is because of Matts negative involvement with them in his (property address) purchase. We could give benefit of doubt, but whatever could go wrong did go wrong and (other provider)often had no excuses. So they did there were issues that potentially delayed settlement. This is why we changed, and it is also why we would conttinue to recommend you to other expats (and Matt has already recomended you to family in Australia as I think you know). You have provided continuous updates as to the status, were quick in responses, responded after hours, and seem to have good contact within the banks to move papers when required. You have also been happy to answer all queries that we throw your way. If I do think of other ways you can improve, as opposed to just giving compliments, ill let you know. Cheers Kate and matt
Special thanks to Craig Vaughan, who all though the process was very forthcoming and always available to my queries. Job well done!
Great service, always attentive and let us know what would happen, how it would work, what was required etc. Craig goes the extra mile and is always available on the phone or email at anytime to explain things. Phenomenal Service. You won’t get better (Although first house purchase in Australia, this is my 4th house purchase and the best service yet by far!).