We pride ourselves on the quality of service we provide to our clients and we welcome your honest feedback.
What Our Clients Say:
Well here we are Over Seas and Self employed with no hope of securing finance (thats what everyone else told us). How wrong you proved them Craig ! Thankyou so very much ! Your updates and communication throughout the process were A1. Others can learn alot from you in regard to providing a professional service with outstanding customer service. Once again, a great job and thankyou !
Thank you so much for all the assistance and for a truly remarkable service from Day 1. We will surely recommend you to our friends who would be needing the services of a mortgage broker. It’s such a pleasure working with you. Thanks heaps and more power to your business!
You’ve been an absolute star and if I ever know anyone looking for a mortgage, I would gladly recommend you. Thanks for everything!!!! Sarah
Thank you so much for the time, effort and patience you put into the whole process of obtaining my mortgage. Over the many months that I was looking, I expected your promptness and responsiveness to die down, but it didn’t. You have been great from start to end and I will not hesitate at all to recommend you to anyone I know looking for a mortgage.
After being told by several mortgage brokers that we would be classed as high risk due to my partner not yet being a permanent resident, we were nearly ready to give up! Then I came across this website and contacted Craig! He has been brilliant and we should be moving into our new home within the next few weeks! It has been only a couple of weeks since I first contacted Craig and now everything is complete. He knows his stuff and has been so helpful. Very fast at responding to any queries I have had (and there have been many as I’m new to all this). He has made the whole process so much less daunting. Thanks so much Craig! Will definately be using you in future!
We had a number of brokers on the go trying get us approval for a home loan, but Craig was the only one who came through and got us the amount we wanted at the lowest rate. He kept us well informed throughout the process.
I cannot rate Craig highly enough! He knew his products, and helped immensely, especially with our uncertainty over buying and the market..very helpful and friendly..
I always felt you were there looking out for me. You were always available to speak to or at the very least replied to emails without delay (time difference aside!) Followed everything through. Very thorough. Always replied to emails straight away. Gave general as well as specific advice and information.
Elena and Darrin
Excellent service and superb attention to detail! Pleasure to deal with and help all the way; someone who ALWAYS rings back – a rarity these days! It’s the third property we financed with Craig, and even though it took us a whole year to find the right home for us, Craig kept our pre-approval status up to date and we could shop with ease, knowing we could offer a cash deal and get a big discount to the asking price or bid at auctions. Eventually we bought our dream house $400,000 under the asking price from a vendor who needed out with a 30-day cash offer (and he rejected an offer $220,000 higher just a few months before – it’s all about timing!) Getting a pre-approval was the key to being able to buy the house we never thought we could afford. You’d never think a mortgage broker could be so instrumental in getting a great property deal, but now we know better! 🙂 We highly recommend MAP Mortgage Brokers as the place to get the right advice and the right home loan.
Prineesh and Deepa
At one stage I had thought this would not be possible especially with my TR and other conditions but you had done a great job in organizing a loan for me in very minimum time and that too from a very reputed bank. All your services and responses were very quick and took much of the burdens from me. We both are really thank full to you Craig. We shall surely in contact. Few of my friends here are looking for property and even Ill go for another one may be end of this year or early next year and now I can straight away contact you as you got all my history. I can also refer you to my friends as well. Wishing you a happy easter and a great break for the long long weekend. Thanks again Mate Prineesh and Deepa