We pride ourselves on the quality of service we provide to our clients and we welcome your honest feedback.
What Our Clients Say:
Thank you Craig for all that you’ve done. We have saved a significant amount of time, energy and cash refinancing our home loan through you. You listened to our situation, explained all the mumbo-jumbo and provided credible and competitive options in a way that internet comparison site just can’t do. You know how to chase up the banks even when they stuff up and kept us informed every step of the way. Even though you were on holidays after the loan was processed, you and the MAP Homeloans team made sure this loan was processed efficiently and properly. Outstanding service.
Craig, you could not have made it easier for us. As first home owners and one of us a non-resident you have made it a stress free experience. Thank-you.
Cheers for all your help mate Lucas
Laura and Jade
Thanks for all your help Craig 🙂
You are champion. Thanks again.
Kim and Brad
Despite the hiccups with the banks/valuers, the service you provided was unbeatable _ when we need the services of a broker again, we will be giving you a call.
Thanks so much. All credits goes back to you as you helped me make all this happen.
I couldn’t thank you enough for the job excellently done.
I’m glad you will still be of assistance until my house is built and I will send you a photo of the land with me and sold caption in it asap.
[Arlyn was a doctor from the Phillipines on a 457 Visa. She was on a contracting basis – that is, she got paid roughly 70% of what she billed. We assisted Arlyn with a 90% Mortgage with No Lenders Mortgage Insurance payable so she could buy a house and land package]
Many thanks for all your efforts Craig. To be honest mate we had lost hope of buying property, but the moment we started dealing with you we always got the right advice and finally the result.
Finally we can realise our dream.
Aziz is a NZ citizen living in Australia. His wife Hamidah just moved to Australia 3 months ago and is here on a NZ family visa subclass 461. Aziz and Hamidah originally approached 2 other brokers before jumping onto google and finding us.
We arranged a home loan to 95% capitalising the LMI despite the visa issue and short term employment of Hamidah. We are happy to advise Aziz and Hamidah will be moving into their new home end of October 2012
Survey responses are as follows:
Q1. Overall, how satisfied were you with my services? Excellent
Q2. On a scale of 1 to 5 (1 being very poor, 5 being exceptional), how would you rank your overall experience with me? 5
Q3. What elements of the service I provided most impressed you? Very prompt responses to all my queries, excellent all round service
Q4. What did you most like about me? Very personable approach, nothing sewed like too much trouble, especially when I had lots of questions!
Q5. Please rate me on each of the following Understanding of your needs – Excellent Knowledge and explanation of products – Excellent Courtesy and friendliness – Excellent Communication – Excellent Quality of Service – Excellent
Q6. Did I keep you informed during the application and approval process? Yes
Q7. Would you be interested in knowing more about any of the other services I provide? Yes
Q8. Would you recommend my services to others? Yes Q9. How did you hear about me? Internet
Harry and his wife were migrants on 457 visas. They owned property back in the UK but didn’t want to have to sell to be able to provide the traditional 20% deposit required. We arranged 90% lend to Harry and normal market interest rates whilst Harry was on a 457 visa. More information on 457 visa home loans here.