We pride ourselves on the quality of service we provide to our clients and we welcome your honest feedback.
What Our Clients Say:
Craig recently helped refinance my mortgage and I cannot speak highly enough of his professionalism, knowledge and willingness to help. I have dealt with a number of banks & brokers over the years and they could all learn a thing or two from Craig. He ensured that all my objectives were taken into account and was able to tailor advice that was appropriate to my circumstances. He kept in touch with me throughout the whole process and was always happy to answer all my questions. I sincerely thank Craig for all his help and look forward to working with him again in the future.
This is the second time we have used Map Home Loans and Craig excelled once again! His attention to detail and the speed at which he gets the banks approval / unconditional finance on home loans is second to none! Craig also went out of his way to help us with our many questions and provided great advice. My partner and I plan to buy more investment properties in the future and we will use Map Homeloans again and again… I recommend you do to!! 🙂
Rob & Christina….and the bump!!
It was my first time entering the mortgage market and Craig made the whole process very simple. We originally spoke when I was on a 457 with my PR in progress and he recommended if I wasn’t 100% set on a property to hold out to get first time buyers allowance and stamp duty waiver. A year or so later with a deposit on an ‘off the plan’ apartment in Perth, Craig was right there to guide me through the whole process while I was working overseas in China. All my multitude of questions where answered in great detail…almost instantaneously at times!! I got exceptional advice on future planning in regard to an investment property and family home with a mortgage geared to suit. Dare I say, I finally understand this negative gearing lark!?! I can’t say enough good things about the service provided by Craig and MAP. I’ll be in touch shortly for the family home mortgage….when we’ve worked out how many bedrooms we’ll need!!
Gareth and Lisa
We are so happy with the great service Map Home Loans provided! Our situation was far from the norm, and the team’s knowledge of the banks policies was outstanding. We felt they went the extra mile for us, and would have no hesitation in recommending Map to others. We will definitely use them again in the future!
Rosina and Robert Epps
We can’t thank Justin enough for all the effort with our loan. After a couple of false starts, he put so much work into helping us a fantastic deal in purchasing our beautiful property. Justin was incredibly patient in answering all our questions and was more than happy to examine all the possibilities. I have felt very comfortable recommending Justin to friends and family and certainly will be contacting him again if we move. Thank you Justin, your tireless efforts were greatly appreciated.
Madeleine and Pete
Map Home Loans was our saving grace, helping up navigate a system we didn’t quite fit and ultimately getting us into our first home! Their clear concise information made the process easier to understand and we would highly recommend them to anyone looking at taking on a home loan.
Madeleine and Pete
Craig and Louise
We were buying our first home and really appreciated Craig’s advice throughout the process – especially with one of us coming from overseas so not knowing much at the beginning about how things worked in Australia. We were able to get a loan at a good rate and avoid paying LMI which saved us several thousand dollars that we can now put towards other things. Very helpful and informative about all aspects of the process, not just the loan, which we really appreciated as it made the whole thing a lot easier for us. From the initial basic enquiries through to the nitty gritty of settlement he was available for questions and quick to reply. Craig also has lots of links to other providers eg soliciters which helped things go smoothly.
Devan & Amanda
Craig, we couldn’t have done it without you! You made us a priority, taking the time on your holidays and on a weekend to chat with us. Throughout the entire process we were blown away by your quick and professional guidance and responses to our questions. You delivered above and beyond our expectations – and are ultimately the one to thank for achieving our tight timeline and allowing us to move directly into our new house. I know we will recommend your services to all of our family and friends, and will utilise your services for any future home loans. Thank you!
Gemma & Steve Leonard
We would highly recommend MAP home loans. We worked with Craig and he was our knight in shining armour! After purchasing our dream property (and then madly saving $ for months) we were knocked back by our bank when it came to getting a construction loan to build our dream home. We were devastated as we were virtually told that what we wanted to do was impossible (unless we came up with a much higher deposit). On a whim my partner and I did some ‘googling’ and came across MAP home loans. Before we knew it, we were in contact with Craig who not only found us a loan, but at a much lower rate. He was so organised throughout the whole process, honest, dedicated and obviously very passionate about the work that he does. He was always quick to respond to emails and was available to chat whenever was required. We are now living in our beautiful home and we honestly would not have been able to do this without him. Thank you so much!
Andrew and Fiona Minniss
After years of difficulty with home construction finance, Justin Thom navigated a solution for us. His flexibility, perseverance and willingness to work with us and accommodate our needs is unmatched by any other broker who we have worked with. This goes without even mentioning the great rates that he negotiated for us. We are very grateful to Justin, who in his great service, changed the trajectory of our life by finding a solution to the finance for our housing project.